Last update: 07/16/2008

Washington State Agency Implementation Process

A standard implementation takes 30-60 days, based on program needs and their responsiveness to U.S. Bank requirements.

 

Stage Who Does It Description
1 Agency
  • Submit Request to Participate form (RTP) (Microsoft Word Icon) to U.S. Bank as instructed in your implementation email sent by USBank at the beginning of your scheduled transition. This form will help supplement information about your program and will allow US Bank to assign appropriate resources.
2 Agency
  • We encourage programs to submit RTP as early as possible. However, please note that implementations will occur according to Implementation Schedule (see WA ST WSCA website).
3 U.S. Bank
  • Close to time of implementation a Project Manager contacts agency to schedule implementation meeting.
  • If your program is new and not a transfer from existing provider you will be placed on implementation schedule when RTP form is received.
  • Conducts implementation meeting with agency
  • US Bank will provide required documentation to be completed by agency
  • Discusses Access Online capabilities; agency requirements
  • Obtains Agency information to create AccessOnline id/password
  • Provides direction to program information on WA ST Card program website
  • Provide Access Online web based training passwords
4 Agency
  • Forwards completed documentation to US Bank
  • Reviews/Downloads program information from WA ST Card Program website
  • Schedules training for internal Program Administrators, see training links at WA ST WSCA website
  • Develops internal policies, procedures and training
  • Completes Access Online web based training
5 U.S. Bank
  • Within 10 days of receipt of required documentation, U.S. Bank will provide Access Online User ID and card setup quick reference guide.
6 Agency
  • Submits requests for new account set up via Access Online.
  • Cardholder activates card by calling the 800 number on the activation sticker